Dispatch and Field-Service Coordinators — Remote

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Empresa

Sagan Recruitment

Descripción de la Empresa

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and U.S.-based businesses, connecting candidates from regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

Departamento

Bogotá DC

Localidad

Remote — worldwide; Colombia encouraged

Salario

USD 1,200–2,000 per month

Tipo de Contratación

Freelance

Descripción de la Plaza

Job Title:
Dispatch and Field-Service Coordinators — Remote

Location:
Remote — worldwide; US business hours

Salary Range:
USD 1,200–2,000 per month

Work Schedule:
US business hours

Contractor Note:
NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:
Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Role:
Sagan connects experienced dispatch and field-service coordinators with US-based businesses. Your experience will be matched to relevant client opportunities, with specific responsibilities confirmed during the selection process.

Position Overview:
Coordinate schedules, dispatch updates and work orders so field teams and customers know what happens next.
You do not need to cover every specialty. Tell us which responsibilities you have owned and where you are strongest.

Key Responsibilities:
• Schedule and update service appointments or dispatch assignments.
• Track work orders and communicate changes to field teams and customers.
• Record job details accurately and follow up on missing information.
• Escalate scheduling conflicts, service delays and unresolved requests.

Qualifications:
• 2+ years of relevant professional experience.
• Clear written and spoken English and careful attention to detail.
• Practical experience with dispatch, scheduling, work-order and customer communication systems.
• Examples of work you have personally handled in your selected specialty.
• Availability for US business hours and an independent contractor engagement.

Nice-to-Haves:
Experience supporting US-based clients or teams and familiarity with the industry you would support. These are preferences, not requirements for every opportunity.

Resume Submission Guidelines:
Please submit your resume in English as a text-based PDF. Highlight your responsibilities, tools and relevant experience.

How to Apply:
Apply through Un Mejor Empleo and submit your English resume. State which responsibilities best match your experience.

Mínimo Nivel de Inglés Requerido

Avanzado

Mínima Experiencia Laboral Requerida

2 años
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